Delivery

I. Placing an order:

Before placing an order through the online shop, please decide who will deliver the goods – us or VENIPAK (this is much more expensive because of the packaging, insulation materials, etc., and the cost of courier services).Once you have placed your order in the online shop, you will receive a VAT invoice which will be paid for according to the rates of VENIPAK and you can not change it.

• You can order the goods: by e-mail info@ledana.lt, in our e-shop or by calling the contact phone number(+37065923145) from 08:00 to 16:30.When ordering, you must specify your name, surname, address and telephone number.
• Goods are delivered throughout Lithuania (except Nida)-VENIPAK, to the places specified in the section“Routes” – and UAB Ledana
• VENIPAK parcels are delivered on Tuesdays and Thursdays, collected on Wednesdays and Fridays
• We guarantee delivery if you place your order before 15:00 on the working day before the day of arrival (If transported by UAB Ledana)
• The buyer is informed of the delivery by phone 10-15 minutes before the delivery.
• If you need a purchase document (to justify the costs, or to pay by bank transfer), please specify in the order that you need a VAT invoice
• If the buyer does not answer the call, the courier goes to the next buyer and does not come back.Refusal to accept the goods or non-collection-20 Eur.fee
• The time allocated for customer service is 5 minutes.Courier downtime after this time limit while waiting for the customer-0,3 Eur/min

II. Deliverable quantities, prices and deadlines

• In Lithuania, delivery is made to the address you specify: the front door of your house (apartment block, office) or the fence gate of your property.
• Delivery is subject to a charge, depending on the location on the routes:
• when transported by UAB LEDANA, is :Kaunas, Jonava, Prienai-3 Eur, in other cities and places on the specified routes-5 Eur.per parcel
• To other areas of Lithuania, more than 1 km away from the streets specified in the routes and not included in the area serviced by UAB Ledana, as well as parcels smaller than 10 kg (weight with packaging), they are delivered by VENIPAK according to the rates specified below, regardless of the location of the Lithuanian territory, except Nida
• Product weight (net) Consignments with packed weight(gross) Price incl. VAT
• up to 4 kg 5,0 5,50
• up to 9 kg 10 8,00
• up to 18 kg 20 12,00
• up to 33 kg 35 16,00
• up to 46 kg 50 22,00
  
  

• To buyers from LATVIA
  Delivery in Riga is carried out on the road Bauska-Kekava and in 3 places in Riga:
  Vienibas 113,Elijas 21,Berzaunes 13/1 on Tuesdays
  On Thursdays Salaspils,Ogre,Ulbroka,Riga ul. Ilukstes 107,Virši petrol station (at Kekava)
  
  Delivery to Daugavpils – one place – DEPO shopping center parking lot 12:00-13:00 once in 4 weeks
  Invoice is obligatory, for this purpose please give name, surname, phone number, e-mail address. mail
  First order should be made by phone +37061247377 or +37069889409 to clarify all questions on payment and delivery
  Payment is made by transfer, cash or bank card only upon delivery of the order
  Delivery dates and times are specified in the routes, and are constant for this delivery point at any time of the year
  Cost of delivery to Latvia 10-20 kg-5,0 EUR 21-50 kg 0,25 EUR/kg 51 kg and more -0,20 EUR/kg.

  
  KEPA RAW FOOD has been representing LEDANA in Latvia for six years, making home deliveries by courier throughout Latvia and in the following stores:
  39 Brivibas Street, Ogre
  64 Nametņu Street, 2nd floor of Agenskalnas Market
  and online store www.kepafood.lv
  
  
  

• Routes: